Customer Service/Company Policies
- Shipping & Delivery
- Shipping within U.S. – FOB Rancho Cucamonga, California, USA. Shipping and insurance will be added to the order invoice.
- Returns & Replacement
- Returned product must be accompanied by an RGA (Returned Goods Authorization) Number. Only merchandise credit will be issued unless a shipping error occurs from the manufacturer (Eagle Labs). Returns are subject to a 15% re-stocking fee. Product returns will be accepted within 6 months from original ship date.
- Ordering
- Order online or call Toll Free Phone: (800) 782-6534.
- Payment
- Online order payment by credit card only.
- Viewing Orders
- You may veiw your orders under "My Orders" in the blue right hand column after you have loging in.
- Updating Account Information
- Once you have registered with Eagle Labs you may login at any time and update your information.
